Deirdre Walker recently retired as the Assistant Chief of the Montgomery County, Maryland, Department of Police after spending 24 years as a police officer. She has written an excellent article detailing her encounters with TSA officials in Baltimore and Albany and criticizing the lack of consistency within the TSA at security checks.
This is where I find myself now obsessing over TSA policy, or its apparent lack. Every one of us goes to work each day harboring prejudice. This is simply human nature. What I have witnessed in law enforcement over the course of the last two decades serves to remind me how active and passive prejudice can undermine public trust in important institutions, like police agencies. And TSA.
Over the last fifteen years or so, many police agencies started capturing data on police interactions. The primary purpose was to document what had historically been undocumented: informal street contacts. By capturing specific data, we were able to ask ourselves tough questions about potentially biased-policing. Many agencies are still struggling with the answers to those questions.
Regardless, the data permitted us to detect problematic patterns, commonly referred to as passive discrimination. This is a type of discrimination that occurs when we are not aware of how our own biases affect our decisions. This kind of bias must be called to our attention, and there must be accountability to correct it.
One of the most troubling observations I made, at both Albany and BWI, was that — aside from the likely notation in a log (that no one will ever look at) — there was no information captured and I was asked no questions, aside from whether or not I wanted to change my mind.
Given that TSA interacts with tens if not hundreds of millions of travelers each year, it is incredible to me that we, the stewards of homeland security, have failed to insist that data capturing and analysis should occur in a manner similar to what local police agencies have been doing for many years.
Some might argue that the potential for intrusion is not the same between police and TSA. I believe my experience this past weekend demonstrates otherwise. Currently, there is no way to know whether a certain male screener routinely identifies predominantly women for additional screening. There is no way to identify whether a Latino screener routinely isolates African-Americans, or vice versa. To assert that the screeners are highly trained and do not engaged in this type of discrimination, whether passive or active, is unsupportable because there is no data. You simply cannot solve problems that you do not want to identify.
Hopefully, her story will make people more aware of what their rights are at the airport security line and more people will refuse and demand to know exactly what rights they have. Until now, it’s been murky at best. What is true at one airport isn’t at the next. Records need to be kept in order to know if passive or active profiling is taking place and passengers need to know where they stand and be informed, correctly, about what is occurring.