In a new trial, Comcast has found yet another way to screw its customers.
In this trial, XFINITY Internet Economy Plus customers can choose to enroll in the Flexible-Data Option to receive a $5.00 credit on their monthly bill and reduce their data usage plan from 300 GB to 5 GB. If customers choose this option and use more than 5 GB of data in any given month, they will not receive the $5.00 credit and will be charged an additional $1.00 for each gigabyte of data used over the 5 GB included in the Flexible-Data Option.
This is considered a deal to the customers. Reduce your data cap by 295 GB per month for a $5 discount. If you use those 295 GB, it will cost you $1 per gigabyte or $295. Fifteen years ago, heavy users used around 300 GB per month. Today, that is easily used up with the multiple choices in a short amount of time.
Do you browse websites, such as Reddit? That’s going to be about 3-7 GB a month depending on the subreddits you visit.
Netflix HD stream is about 5 GB every two hours.
YouTube and Twitch? That’s 2GB per hour.
In college and need the Internet at your apartment for research? Better take out extra student loans.
Do you use Dropbox, Carbonite or some other online backup service? Plan on paying extra to access the data.
Do you play games online? Steam has games available that are 5-60 GB in size. It will only take a year to download larger games. Don’t try to download Titanfall or FF13 all at once. Halo: MCC had a 20 GB patch download. That’s $15 just to download it under the Comcast plan.
The average American watches four hours of television per day. Your entire cap is going to be used up in a single day. What will you do the rest of the month? You’d better go outside or plan on hefty bills from Comcast.
This is Comcast’s poorly disguised attempt to keep people from cutting the cord and leaving cable. It’s also their way of sticking a middle finger at net neutrality. Instead of trying to improve their a la carte offerings and listen to the customer, Comcast decided they can’t compete with services like Netflix and are going to screw the customer, who often has no other choice for cable or Internet.
First they double dipped in payments from Netflix and customers and are now out to make customers pay even more for wanting to have a choice in entertainment.
Simply surfing the web is going to be a huge problem, particularly with sites like CNN that insist on autoplay video ads for every video you try to watch. You will hit your data cap just watching those commercials. Music, gaming, file transfers, backups, remote desktops, online meetings, etc. will be unusable if you intended to stay within that 5 GB cap. Want more bandwidth? You’re going to pay dearly for it.
If you go with one of their other plans, you’ll pay $10 per 50 GB over the cap. Customers wouldn’t have to be in this position if the money they were given 20 years ago by Congress was actually used to improve networks instead of being pocketed by the companies.
If you click on Why are you making this change? you get the following response:
As the marketplace and technology change, we do too. We evaluate customer data usage, and a variety of other factors, and make adjustments accordingly. Over the last several years, we have periodically reviewed various plans, and recently we have been analyzing the market and our process through various data usage plan trials.
There is no reason other than we want more money, but they can’t come out and say that. If net neutrality is killed, just watch how fast Comcast and other cable companies start offering Netflix in the “special delivery” section. Then, not only do they charge Netflix more to have access, you will pay your monthly fee to Netflix and an extra fee to Comcast.
These companies have monopolies in nearly every town they are in. They have no competition and do as they please, knowing you, the customer, are stuck with them. If you want to make a difference, call the FCC.