Schiphol regularly tries out new technologies as part of our ongoing commitment to innovation. Recently, we began using Google Glass in the terminal and outside on the airfield. By tapping into this innovative technology, we hope to both gain a better insight into the passenger experience and support operations at the airport.
Amsterdam’s Schiphol Airport is one of the busiest in Europe. Airport authority officers are trialling Google Glass as a hands-free way to look up gate and airplane information.
The airport started its trial of Glass last month, and has developed a Glass app which lets staff ask the device for gate or aircraft data and have the results displayed via the headset or on their smartphone. Another future feature the airport hopes to implement is the ability to measure the placement distance of barriers on the taxiway just by looking at them, rather than officers having to manually take measurements. It goes without saying that that’s going to require a very thin margin of error.
The airport is not committed to Glass beyond trialling it at this point. Any decision about whether the face computers will become a permanent fixture on staff will be taken next year, it said.