Soon, we shall be living in the world of Minority Report, and this “Smart Window” technology Samsung has at CES 2012 is going to help us get there. Ashley Esqueda checks out what’s happening over at the Samsung booth and gives a little demo of the window.

It analyzes customer movements to provide traffic flow analysis and heat maps indicating which shelves are attracting shoppers and which products they touch or take. This can be tied to conversion data by product SKU to help merchants optimize where products are placed within their stores.

To attain similar market research, merchants typically have to pay observers or use equipment and surveys that are expensive, inaccurate, and influence the behavior of the people they’re studying. With Shopper Tracker, multiple shoppers can be simultaneously tracked around the clock. As it doesn’t cost much more to conduct longer studies, merchants can get more confident results and do A/B testing.

The data can then be used by the store to determine which items are more popular and why customers go to a particular item, but never purchase it. The system is also capable of tracking multiple people simultaneously.

Shopper Tracker: tracking real world conversions like web analytics from Administrator Agile Route on Vimeo.

All the following metrics and reports can be filtered for any date/time range.

Visitors: people that are detected in the tracking zone. Associated metrics:
Visits and Visit duration

Zones: places where Visitors may physically be (e.g.: right in front of a particular part of the shelf). Associated metrics:
% Visitors through Zone and Average time in Zone

Area: a 3 dimensional space containing products the Visitor may touch (e.g.: an imaginary box right in front of one particular SKU in the shelf)
Event: an Event occurs when a Visitor touches an Area in the shelf. Associated metrics:
Total Events and Events per Area
Average Event time
Visits with Event and Events / Visit Ratio

Conversion: grabbing a product from an Area (requires image captures post-processing). Associated metrics:
Conversions and Conversions per Area
Average Conversion time
Conversions / Events
Visits with Conversion and Conversion / Visit

Goals: grabbing a SKU of interest (e.g.: own product SKU). Associated metrics:
Goal Funnels
Product traction

Other type of reports: Heat Maps
Available reports:
- Visitor transit paths
- Visitor touch location in the shelf
- Conversion locations in the shelf

Technology now exists that can allow a government security agency to secretly and remotely install a small piece of software on your mobile phone. This will turn it into a device that can trace your location, listen in to your conversations, and even take pictures of you and the people around you using the built-in camera.

This video showcases technology offered by Italian software company Hacking Team. The company claims its software can be installed on phones running popular operating systems, including the Apple iPhone, BlackBerries, and phones running Windows Mobile.

In Video: Phone Tracking from TBIJ on Vimeo.

What do Facebook, Groupon and biotech firm Human Genome Sciences have in common? They all rely on massive amounts of data to design their products. Terabytes and even zettabytes of information about consumers or about genetic sequences can be harnessed and crunched.

The practice is called big data, and as the term suggests, it is huge in both scope and power. Analyzing big data enables anything from predicting prices to catching criminals, and has the potential to impact many industries.

The Search For Analysts To Make Sense Of ‘Big Data’

Businesses keep vast troves of data about things like online shopping behavior, or millions of changes in weather patterns, or trillions of financial transactions — information that goes by the generic name of big data.

The techniques described in the trove of 200-plus marketing documents, spanning 36 companies, include hacking tools that enable governments to break into people’s computers and cellphones, and “massive intercept” gear that can gather all Internet communications in a country. The papers were obtained from attendees of a secretive surveillance conference held near Washington, D.C., last month.

The catalog is absolutely incredible and searchable at the Wall Street Journal.

Bundled, Buried & Behind Closed Doors from Ben Mendelsohn on Vimeo.

Lower Manhattan’s 60 Hudson Street is one of the world’s most concentrated hubs of Internet connectivity. This short documentary peeks inside, offering a glimpse of the massive material infrastructure that makes the Internet possible.

Written and edited by Ben Mendelsohn
Shot, animated and produced by Alex Chohlas-Wood

Featuring interviews with Stephen Graham, Saskia Sassen, Dave Timmes of Telx, Rich Miller of datacenterknowledge.com, Stephen Klenert of Atlantic Metro Communications, and Josh Wallace of the City of Palo Alto Utilities.

For blog hits, interviews and more information, visit www.benmendelsohn.com

Such a blanket scheme would seem to breach the Information Commissioner’s code of practice on the issue. It says recording conversations is unlikely to be justified and that sound on CCTV should usually be turned off. It refers to recording in a cab occurring only if a panic button is pressed.

Yet Oxford City Council does not believe it is flouting this code, saying the risk of intrusion is acceptable compared to public safety.

Recording conversations would be justified if assaults, sex attacks or fraud was constantly being committed in our taxis.

The council would like all taxis to be fitted with CCTV by April 2015.

The necessary equipment must be installed by taxi drivers licensed for the first time by 6 April 2012. A panic button must also be fitted.

Cabs already registered will have until April 2015 to get the kit fitted, the council said.

The council said the cameras would run continuously, but only view footage relating to police matters would be reviewed.

Big Brother Watch said it was “a total disregard for civil liberties”.

She said police would only locate footage, stored on a CCTV hard drive for 28 days, if it was needed for a police investigation.

She added: “The risk of intrusion into private conversations has to be balanced against the interests of public safety, both of passengers and drivers.”

While this is presented as a means to provide public safety, the rules are too vague at this point. We do not know when the cameras will be turned on and off, who will be in charge of the storage or who will take complaints from customers. This is before anyone looks at the civil liberties issues concerning CCTV in taxis. There are far too many questions that need to be answered before a scheme such as this is even implemented. Until all concerns are addressed, it’d be best to just sit and say nothing in a taxi, lest any conversation be misinterpreted or used against you later.

On November 7th, 2011 Rhapsody/RealNetworks will no longer support certain music files you purchased before July 2008. These songs will continue to play after November 7th unless you change to a new computer or substantially update your current computer. However, we strongly recommend you back up these RAX tracks to audio CD to ensure you can continue to enjoy your music.

Once you take this small step, you can continue to play these tracks on your audio CD or rip them to any format you desire and play them on your PC.

Please don’t delay – after we shut off support for RAX files, you will not be able to play them if you move to a new computer or upgrade your operating system.

While Rhapsody is allowing its customers to back up and convert their music, it is not as easy as they claim. If you own a few tracks, it might by easy, but if you own hundreds or thousands of music tracks, it becomes a cumbersome and time-consuming task.

There is also a question of legality. While Rhapsody is telling people how to circumvent the RAX DRM, it may not legally be able to. According to US law, unless Rhapsody owns the copyrights to the songs that use RAX DRM, then they are actually aiding others in breaking the law.

Section 103 (17 U.S.C Sec. 1201(a)(1)) of the DMCA states:

Q No person shall circumvent a technological measure that effectively controls access to a work protected under this title.

….

(A) to 「circumvent a technological measure」 means to descramble a scrambled work, to decrypt an encrypted work, or otherwise to avoid, bypass, remove, deactivate, or impair a technological measure, without the authority of the copyright owner; and

(B) a technological measure 「effectively controls access to a work」 if the measure, in the ordinary course of its operation, requires the application of information, or a process or a treatment, with the authority of the copyright owner, to gain access to the work.

In the closing of Rhapsody’s RAX DRM, we see, yet again, how the music industry is punishing those who wish to legally purchase digital music. There are so many of these companies that have shut down over the past ten years that it is difficult to fault those who turn to piracy. By doing so, users do not have to worry about the DRM. They also do not worry about making upgrades to their computers and risking the loss of their music. They also do not have to worry about the limits of how many computers they can keep their music on. They simply listen to their music where ever and whenever they want. After experiencing ten years of attempting to do the right thing only to be screwed over again and again, why would anyone want to return to unhelpful DRM schemes?