Schiphol regularly tries out new technologies as part of our ongoing commitment to innovation. Recently, we began using Google Glass in the terminal and outside on the airfield. By tapping into this innovative technology, we hope to both gain a better insight into the passenger experience and support operations at the airport.
Amsterdam’s Schiphol Airport is one of the busiest in Europe. Airport authority officers are trialling Google Glass as a hands-free way to look up gate and airplane information.
The airport started its trial of Glass last month, and has developed a Glass app which lets staff ask the device for gate or aircraft data and have the results displayed via the headset or on their smartphone. Another future feature the airport hopes to implement is the ability to measure the placement distance of barriers on the taxiway just by looking at them, rather than officers having to manually take measurements. It goes without saying that that’s going to require a very thin margin of error.
The airport is not committed to Glass beyond trialling it at this point. Any decision about whether the face computers will become a permanent fixture on staff will be taken next year, it said.
In Rochester, New York, and other cities around the country, license plate readers (LPRs) continue to pop up. With little regulation nationwide, no one really knows how much of their data is collected, how it’s used, who keeps the data or for how long.
Most surprisingly, the digital cameras are mounted on cars and trucks driven by a small army of repo men, including some in Rochester and Syracuse.
Shadowing a practice of U.S. law enforcement that some find objectionable, records collected by the repo companies are added to an ever-growing database of license-plate records that is made available to government and commercial buyers.
At present that database has 2.3 billion permanent records, including hundreds of thousands gathered locally. On average, the whereabouts of every vehicle in the United States — yours, mine, your mother’s — appears in that database nine times.
Todd Hodnett, founder of the company that aggregates and sells that data, defends the activity as lawful and harmless. “We’re just photographing things that are publicly visible,” he said.
No matter how benign the intentions of camera system operators, they say, their data may prove irresistible to government or private parties bent on snooping.
“We think people are entitled to wander around this grand country without being concerned about being tracked,” said Lee Tien, a senior staff attorney with the Electronic Frontier Foundation in San Francisco. “What they’re doing … is making it possible for someone to come back and check.”
As often is the case with emerging technologies, license-plate reader use is outpacing government attempts at regulation. Only five states have adopted laws regulating or banning private use of license-plate readers, also known as LPRs, with legislative bodies in as many more states having considered such measures.
Crowded mall parking lots have been favored venues for plate readers, which are deployed for market studies, security purposes or to guide shoppers who have forgotten where they left their car.
The owner of the Rochester area’s largest malls, Wilmorite Inc., is aware of the trend but has so far opted out.
“We have been approached by those companies. From our perspective … there’s still some privacy issues. People feel you’re using information they want to keep private,” said Janice Sherman, Wilmorite’s marketing director. “At this point we’re not going to jump in something like that. We want to see how it pans out.”
In some cases, motorists must provide their own personal data and then have no control over how it’s used.
At Monroe Community College, employees, students and frequent visitors register their plate numbers with the college. Employees gain access to gated lots when cameras match their plate with a number in the college database.
Campus security patrols student and visitor lots with license plate cameras, making sure everyone’s parked in the right place. If they’re not, tickets follow. The number of tickets is down, spokeswoman Cynthia Cooper said, perhaps because students no longer misplace their window stickers.
Perhaps tickets are down because access to gated areas are only allowed after plate numbers are matched with a database, not because people have forgotten to put a sticker on a window. Restricted access automatically reduces tickets.
New York State’s DMV has also jumped on the cash cow bandwagon.
Every two years, the New York DMV sells access to its database of registered vehicles. That database includes the registrant’s name and address plus the make, model and year of the vehicle. Under the current contract, Experian Information Solutions and R.L. Polk and Co. are expected to pay New York about $3 million over two years for this data.
Those two companies are free to use and to re-sell the data, but it can only be employed for “statistical compilations” and research. They cannot contact an individual or make use of their personal information except in connection with a vehicle manufacturer’s recall. Federal law contains a provision allowing registrants to “opt-in” to use of this data for marketing purposes, but New York DMV officials assume no one would want to be targeted for marketing in this way and thus the agency has no opt-in program.
Some individuals still do not see a problem with anyone obtaining this data. Your movements are tracked everywhere you go in your vehicle. After a few days, a profile can be developed on you.
Databases can, and are, hacked. If there’s a profile on you, someone now knows the schedule of your family and the most likely time you are not going to be home. They know where your spouse and children are on a regular basis.
This sort of information can be used to find out your political leanings, what protests or rallies you attend, who you associate with. It is a temptation those in power will not resist. With this information, it will be trivial to crush dissent.
You have a right to privacy. How about when you are driving around Manhattan? Maybe not.
On January 7, 2014, the New York Civil Liberties Union sent the New York State Department of Transportation, the New York City Department of Transportation and the NYPD formal legal requests for information on how they use E-ZPass readers to track and record New Yorkers’ movements. The request was filed after several recent press reports documented the use of E-ZPass readers to collect information on law-abiding New Yorkers far from toll plazas.
“New Yorkers have a right to know if their use of toll-paying technology is secretly being used to track their innocent comings and goings,” said NYCLU Executive Director Donna Lieberman. “No one should have to trade their privacy to pay a $10 toll.
“The NYCLU’s video shows the E-ZPass detector – the device that looks like a cow – going off almost constantly during a drive through Midtown and Lower Manhattan — in areas free of toll collection booths. In the area around 34th Street and Seventh Avenue, the cow lit up continuously for several blocks. It even detected a signal directly in front of the NYCLU’s office in the Wall Street area.
“An E-ZPass is a great convenience, but the technology in it can easily be misused. Given the potential for abuse when the government systematically starts collecting information about the day-to-day activities of law-abiding people, it is essential that there be clear and explicit limitations on how E-ZPass readers are used,” NYCLU Legislative Counsel Nate Vogel said. “The public should know if, how and why we are being tracked.”
The NYCLU’s Freedom of Information requests specifically seek information about the criteria and purpose for installing E-ZPass readers; the location of E-ZPass readers, including, any information distinguishing those used to collect tolls and those used for other purposes; privacy policies and marketing materials describing the types of data that can be collected by E-ZPass readers, when it will be collected and how it will be used; and how the New York City Department of Transportation shares data with other entities, including but not limited to the NYPD, the FBI and the Drug Enforcement Administration.
Find out more at nyclu, or follow us on Facebook and Twitter to find out more as the story develops.
You can also read more about E-ZPass tags from Kashmir Hill.
The TSA has no business working at any train station. It doesn’t matter if it’s a national holiday or not. They don’t belong there. Amtrak police have done a fine job for decades. We don’t need the bumbling idiots that are the TSA or political machinations screwing things up at train stations.